Totnes Caring Team

Totnes Caring

We are a registered charity and voluntary organisation, offering much needed help and assistance to vulnerable, mainly older people in Totnes and the surrounding areas. Our support, primarily to older people, enables them to live in their own homes, remain independent and free from isolation.

Who we help

We provide our services to vulnerable, predominately older people, living  in Totnes and its surrounding areas. See the contact us and our coverage pages for more details.

Please note that to use our services, you must be registered with either the Leatside or Catherine House doctors' sugeries.

(Our office hours are 9:30am to 4:00pm, Monday to Friday. An answerphone is available to leave a message at other times on 01803 865684).

Make a Will Month - October 2019

An opportunity to make your Will while supporting Totnes Caring.

Making a Will is a great way to care for your loved ones and the causes you care about.

During October 2019 you can make or update your Will with one of Totnes Caring’s local supporting solicitors
They are waiving their entire fee in return for a donation to Totnes Caring. The suggested donations are £175 for a single Will and £225 for mirror Wills. For Wills requiring specialist advice, a fee can be agreed in advance.

By making or updating your Will during Make a Will Month you’ll be helping Totnes Caring to support local vulnerable and older people to live as independently and happily as possible. 

If you wish to make or update your Will as part of Make a Will Month please get in touch with one of the participating solicitors.

· Boyce Hatton: 01803 403403 ; 

· Windeatts:       01803 862233 ; 

Please mention Totnes Caring’s Make a Will Month when booking your appointment. Appointments are limited and are on a first come, first served basis. The payment should be arranged with the relevant solicitor and will then be forwarded to Totnes Caring.

See Totnes Caring’s Remembering Totnes Caring in Your Will leaflet for more information on Totnes Caring and Will making.

Press release issued byTotnes Caring  on 14th August 2019:

Totnes Caring Faces Cash Shortfall 

Totnes Caring charity, which has supported the elderly living in Totnes and the surrounding area for over 30 years, is facing a cash crisis.

Over the previous six years, Totnes Caring has received an average of £65,000 each year of income from legacies.  This enabled the charity to meet growing demand for its services and build its teams to support its clients.  However over the past year income from legacies has fallen to less than £1,000.  As a result of this significant reduction, the charity must now find cost savings of £60,000 this year.  Regrettably this will include reducing the number of staff.

Bob Alford, Chief Officer, explained, “the charity does not receive direct funding; it relies on donations, grant funding and a small contract with the NHS for of its Wellbeing Programme”.  Although Totnes Caring hopes to raise around £100,000 this year, a potential deficit of £106,000 remains; which it will have to fund from its reserves.  However, the action taken now to reduce costs should ensure the future sustainability of its work.

Peter Shotton, the Chair of Trustees added, “over the last few years we have made it a priority to strengthen our teams to enable them to spend more time with our mainly elderly clients, supporting them to live independently for as long as possible.  With the sharp reduction in legacy income, we can no longer maintain our current level of activity and we must make some really tough decisions.  Our focus is to continue to provide our core services including transport, lunch clubs, shopping, befriending, carer support, home help service and dementia support”.

Since it was established in 1987 by local GP, Dr Michael Loverock, Totnes Caring has touched the lives of so many people; it is much loved and respected and has always been supported by the community.  Peter is appealing to the local community to rise to the challenge to support the charity in whatever way they can, whether by volunteering or organising fundraising events such as coffee mornings, open gardens, craft fairs, auctions, pub quizzes etc.  In particular he hopes that the business community will choose to support Totnes Caring as their local charity.

Mary Popham, head of fundraising, said, “community support is vital no matter how large or small the donation, it will help us to continue to make a difference to so many people”.  Support can be a one-off donation, or regular contribution through the ‘Friends of Totnes Caring Scheme’ or joining the 50/50 Club with its quarterly draw and £1,000 prize at Christmas.

Bob Alford added, “legacies have been the backbone of our charity for many years and we have recently redoubled our efforts to encourage people to consider leaving a bequest to Totnes Caring after they have provided for their loved ones”.  This coming October is Make a Will Month when local supporting Solicitors, Windeatts and Boyce Hatton, waive their fees for Will making in return for an appropriate donation to Totnes Caring. 

For more information about how you can to support the charity and the services it offers, please contact Totnes Caring, tel 01803 865684, email, web

Come along to the Memory Cafe

The Memory Café is a free ‘drop in’ service for anyone who has concerns about their memory or the memory of a loved one. Carers, and those they care for, will find support and information here.

The cafe provides practical information and support, as well as the opportunity for people with Dementia, their families and carers to ask questions and to listen to others' experiences.

At present (July 2019), we have 70 people who use the Memory Cafe.

More information about our Memory Cafe

Visit our Lunch Club

Our popular Lunch Club is held five days a week (Monday - Friday, excluding Bank Holidays). We meet at the Totnes Conservative Club - 12.30 p.m. - 2.00 p.m.

This lovely social occasion is a chance for you to meet people, as well as enjoy a well cooked meal. A home-cooked main course, sweet and a choice of tea or coffee is provided for a charge of £5.

If you plan to join us for our Lunch Club, please book in advance by calling Totnes Caring on 01803 865684

Transport Available

If you live in the Totnes or Dartington area, we are able to transport you to our Lunch Club, either in a car with a volunteer driver, or in our minibus. 

Contact us on 01803 865684 for more information - and then come and join us for lunch!

Booking Transport for Appointments

Please note that the sooner you book your transport, there is more of a chance that we will be able to find you a driver. We always do our best to fulfil all drives, but sometimes we just do not have enough volunteer drivers.

We receive no direct funding and rely on your donation to cover the costs of your journey.

Listed below is what your journey costs from Totnes town (please add £2 if you live outside of Totnes)

  • Totnes = £5
  • Torbay, Newton Abbot & Ashburton = £12
  • Mount Stuart & Brixham = £13
  • Paignton = £10
  • Teignmouth = £18
  • Dartmouth & Kingsbridge = £14
  • Derriford = £26
  • R D & E, Exeter = £32

Volunteers urgently needed

We urgently need car drivers, bus drivers and bus helpers

We need car drivers to take our clients to and from medical appointments, to our Lunch Clubs, (Monday – Friday, 12.00pm – 2.00pm), and to our organised clubs, such as our Art Groups on Monday (am & pm).

We also need mini-bus drivers to take clients to our Lunch Clubs (Monday - Friday). Plus helpers (to assist clients on and off our bus - and to help deliver them safely at their destinations).

How to volunteer

If you think you are able to help or would like more information, please:

Contact us on 01803 865684 or email

Call us, have a chat and we will go from there. We will then send information out to you and ask you to fill in some simple application forms.

Once you have completed the forms, return them to the office, and we will invite you to come for an informal interview to discuss volunteering opportunities in more detail. At this point you will also be asked to complete an enhanced Data and Barring Service (DBS) check.

We hope to hear from you very soon.

Drivers urgently needed - Wheelchair Assisted Vehicle

We urgently need volunteer drivers for our Wheelchair Assisted Vehicle.

We have elderly people who want to use this service, but we just do not have enough volunteer drivers. If you are able to help, please contact us on 01803 865684 for more information.

Our volunteer drivers make a real difference

Over the last year our volunteer drivers have transported 8,994 clients, in their cars, the Totnes Caring minibus and our Wheelchair Assisted Vehicle (WAV); to various locations, including hospitals, doctors' surgeries, dentists, lunches, memory cafes and art groups.

Our sixty volunteer drivers, twelve minibus drivers and shoppers have covered 25,894 miles - more than the equatorial circumference of the earth!

Many thanks to all of our wonderful volunteer drivers who help our clients - come rain or shine!

Helen Roberts, the Totnes Caring Transport Coordinator, says:
"I am continually amazed by the number of drives Totnes Caring volunteers undertake".

But we always need more drivers!

If you have a little time to spare, are interested in becoming a volunteer car driver for Totnes Caring, and would like further information, please:

Contact us on 01803 865684 


or check out our Volunteer Driver News page

Our large pool of workers are mostly volunteers.
They are fully trained, insured and DBS checked. They willingly give their time to support clients in the community, by driving them to medical appointments, lunch clubs, art groups, our memory cafe, shopping - and much more!

We currently have approximately 200 volunteers, supporting just under 1,000 clients.

Do you need Home Help?

We have Home Help staff who help the elderly with household tasks and other domestic needs.

Contact us on 01803 865684 for more information.

Our Home Help Service, for people living in Totnes and the surrounding areas, costs £14.60 per hour. Our aim is to support you to be as independent as possible in your own home.

Our friendly Home Help Staff are able to help with:

  • Housework
  • Laundry
  • Ironing
  • Shopping
  • Form filling and correspondence

Health Information Video Library

Totnes Caring now has access to the Devon Digital Carers, Health Information Video Library.  

Designed to assist carers, the free videos cover a range of topics relevant to carers; from fall prevention to managing medicines, all to help you be successful in your role.

Next Street Collection


Friday 1st November

Our Events Calendar shows the upcoming 2019 planned events. Individual event details can be found on our Events Information page.